Friday, September 29, 2023

Tips for Picking the Right Collision Repair Shop



We know car accidents can be scary. And when you find yourself in this situation, one of the many things you need to do is find a reliable collision repair shop. Here are some tips to help you get start.

#1 Ask People You Trust

When you need a good car fixer-upper, it can help to ask your friends and family for advice. They can tell you if a shop is good or not based on what they’ve heard. People usually trust their friends and family more than online reviews.

So, if you want a good car fix, ask your loved ones for ideas.

#2 Read What Others Say

Checking out what other customers say is a smart way to find a good auto repair shop. You can read what people think on websites like Google, Yelp, and Facebook. This helps you learn if the shop does good work, treats customers well, and has fair prices.

#3 Make Sure They Know What They’re Doing

Fixing cars is a job for experts. This makes sure your car gets fixed right. Certified shops follow safety rules, which keeps workers safe. Certifications like I-CAR and ASE show they know their stuff. This means your car is in good hands and will be fixed right.

But remember, it’s not just about certifications. The mechanic’s experience and the shop’s prices matter too.

collision-repair-2-3-300x200.jpg#4 Don’t Let Your Insurance Company Decide

Your insurance company can’t make you go to a certain repair shop. It’s against the rules. You can choose where to go. So, do your research. Check reviews, see if they’ve worked on cars like yours, and check how they treat customers.

Insurance won’t pay for car repairs, so you want a good shop to do the job.

#5 Ask About the Process and Time

Before you pick a car repair shop, ask how they work and how long it takes. Car repairs can be complex and take time to do right. So, ask about their process to be sure they’ll fix all the problems.

You should also know how long it will take. A good shop will tell you.

#6 Get More Than One Price

It’s smart to compare prices from different car repair shops. This can save you money. Labor costs and parts prices can vary. Getting multiple quotes helps you make a smart choice.

Plus, comparing quotes helps you spot any problems. If one quote is way lower or way higher than the others, it could be a red flag. They might be cutting corners or overcharging you.

#7 Trust Your Instincts

If something feels off about an auto body shop, trust your gut. Look for warning signs like a bad reputation, unskilled workers, a very low price, a refusal to explain costs, or pressure to use certain parts.

Your gut feeling matters. If a shop makes you uncomfortable, keep looking. Trusting your instincts means watching for red flags and using them to make a decision.

FAQs for Picking the Right Car Repair Place

Still have questions? Check if your question is answered here. If not, feel free to reach out to us directly.

What should I think about when picking a car repair shop?

Car repair shops in Corryton, TN can vary in quality. Think about their reputation, the parts they use, the quality of their work, their prices, and how close they are to you.

Where should I look for a good car repair shop?

You can find a good car repair shop like Miller Brothers Transmission Auto Repair and Body Shop by asking friends, reading reviews, visiting shops, or doing research online.

What questions should I ask a car repair shop before choosing them?

You should ask about the parts they’ll use, what repairs they’ll do, how much it’ll cost, how long their warranty is, and if they offer mobile estimates or extra services.

Call Miller Brothers Transmission Auto Repair and Body Shop now if you’re looking for a reliable auto shop that can take care of all your car-related problems.

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Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

Wednesday, September 27, 2023

Why Proper Collision Repair After an Accident is Important



Taking care of your car is essential to keep it safe and working well. When your car gets damaged, it can cause problems for you and your vehicle. This article talks about why it’s crucial to use the right methods for collision repair after an accident and what can happen if the wrong methods are used.

We’ll discuss the importance of proper car repair from different angles, including what materials are used in modern cars and how technology is used in car repair.

Make Sure Your Mechanic Uses the Right Collision Repair Methods

#1 Do Some Research

Before you choose a car repair shop, it’s a good idea to do some research. You can look online, ask people you know, and find a shop certified by organizations like the National Auto Body Council. This research will help you find a shop that follows the right standards for car repair and has a good reputation for providing excellent service.

#2 Make Sure the Shop Has the Right Equipment

It’s important to check if the auto repair shop in Knoxville TN has the right equipment for the job. This includes ensuring that they can work on your specific car. You can ask about their diagnostic equipment, the materials they use, and their repair processes to make sure they are qualified to work on your car. This helps maintain your car’s safety and structure during the repair.

#3 Ask About the Mechanic’s Qualifications

You should also ask about the experience and training of the mechanics at the repair shop. Find out if they have the necessary licenses, training, and experience in handling car repairs. This way, you can be sure that the shop has the expertise to fix your car properly.

collision-repair-2-2-300x200.jpg#4 Get a Detailed Estimate in Writing

Before any work is done on your car, the repair shop like Miller Brothers Transmission Auto Repair and Body Shop should provide you with a written estimate that includes all costs, including labor and parts. This ensures that you know what you will be charged for the repairs. It also serves as proof of the agreement’s terms and the planned work on your car. Make sure to get a formal guarantee for the repairs, which can provide you with peace of mind and legal protection if issues arise later.

#5 Choose a Shop with a Warranty

Work with a repair shop that offers a warranty for their work. Warranties provide protection in case any problems arise with the repaired part after the warranty period ends. Make sure you understand the warranty’s length, what it covers, what it doesn’t, and how to make a claim. A warranty shows that the business is confident in the quality of its work and ensures that you will be taken care of if any issues arise.

#6 Understand the Repair Process and Timelines

Before taking your car to the auto body repair shop, ask about the repair process and how long it will take. Understanding the repair’s duration, the tools and methods the shop uses, and the steps involved is important. It gives you peace of mind that your car is in good hands and helps you plan accordingly. Knowing the process can also prepare you for any potential issues that may arise during the repair.

#7 Inspect the Quality of Work Before Taking Your Car

Before picking up your car from the repair shop, carefully inspect the quality of the repairs. Check the paintwork, the fit of all components, and the functionality of your car’s systems. Make sure to ask for the shop’s inspection report, which should detail all the work done and any issues found during the repair. This allows you to ensure that your car has been properly repaired and is safe to drive.

If you request a demonstration from the repair shop, you can gain a better understanding of the work performed on your car.

FAQs About the Importance of Proper Car Repair Techniques

Here are answers to some common questions about the importance of proper car repair techniques:

1. What should I know before going to a car repair shop for the first time?

When going to a car repair shop for the first time, it’s a good idea to come prepared. You should be familiar with the repair process and ask questions. Have your insurance information and details about your car’s make and year ready. Inquire about the shop’s warranty or guarantee and request a written estimate for the work.

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Research the shop’s reputation and check if they have relevant certifications or accreditations. Maintain open communication with the repair shop about your expectations and check on the progress of your repairs regularly.

2. How can I tell if a car mechanic is overcharging me?

To determine if a car mechanic is overcharging you, you can research what others have paid for similar repairs, check online ratings and reviews for the mechanic, obtain multiple quotes for the same work, ask for an itemized invoice, request the return of old parts, and be cautious about suggested additional work.

An itemized invoice will show you exactly what was done and how much it cost, ensuring that you are charged only for the time and effort spent on the repair.

3. What is a reasonable cost for car collision repair?

The cost of car collision repair in Knoxville TN depends on factors such as the extent of damage, the type of vehicle, and the repair shop’s location. It’s a good idea to compare estimates from different shops to ensure you are paying a fair price.

If an estimate seems significantly higher than expected, consider getting additional quotes or consulting your insurance company to verify the estimate’s accuracy. Discussing the repair cost openly with the shop and requesting a detailed estimate is essential.

Proper car repair techniques are essential to ensure the safety and reliability of your vehicle. By following these steps and being informed, you can make sure your car receives the right repairs and remains in good condition.

Call Miller Brothers Transmission Auto Repair and Body Shop now if you’re looking for a reliable auto mechanic.

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Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

Tuesday, September 26, 2023

Choosing the Right Dent Repair Option



We understand that you really care about your car. You do your best to keep it in good shape with regular cleaning and oil changes. But sometimes, accidents happen, like hailstorms or parking lot bumps. Thankfully, there are different ways to fix your car and make it look good again and that includes paintless dent repair.

Picking the right way to fix your car is important. It depends on what caused the damage and how bad it is. To make the best choice, you need to know the good and not-so-good things about the different ways to fix dents.

What is paintless dent repair?

Paintless dent repair or PDR is a way to fix small dents on the outside of your car without using traditional bodywork methods. It uses special tools to push the dented metal back into its previous and original shape.

During a PDR, an auto mechanic reaches the backside of the dent through openings in the car’s body. Common access points are windows and doors. Then, they use special tools to carefully push the metal until the dent is gone. After that, they make sure the area looks just like the rest of the car.

What kinds of dents can be fixed with paintless dent repair?

PDR works best for small dents. It’s good for areas where the paint isn’t damaged or where there aren’t big creases. It’s great for fixing dents from hail, door dings, and small accidents. If you’re not sure if PDR is right for your car, experts like us at Miller Brothers Transmission Auto Repair and Body Shop can help you decide.

What’s good about paintless dent repair?

PDR is quick and cheaper than the traditional way. Small dents can often be fixed in just 30 minutes to an hour. Bigger dents might take a bit longer, but it’s still faster than the traditional way. Plus, PDR doesn’t need expensive stuff like fillers and paint.

What’s not so good about paintless dent repair?

dent-repair-2-300x200.jpgUnfortunately, PDR can’t fix all dents. It doesn’t work when the paint is damaged, and it’s only for small dents. Bigger dents need more work. PDR is best for metal panels and might not work well on cars with plastic or aluminum parts. And you need to reach the back of the dent, which can be tricky on some cars.

What is traditional dent repair?

Traditional dent repair is a more complicated process. It involves filling the dent, sanding it, and then painting it to match the rest of the car. Sometimes, the damaged part might need to be removed and fixed or replaced.

In this method, the technician fills any holes and makes the area smooth. Then, they paint it to match the rest of the car, making it look like nothing happened.

What kinds of dents can be fixed with traditional dent repair?

Traditional dent repair can fix all kinds of dents, big or small. It’s especially good for fixing big dents and dents with damaged paint.

What’s good about traditional dent repair?

Traditional repair can fix all kinds of dents, and the repair lasts a long time. It also makes your car look like it did before the damage.

What’s not so good about traditional dent repair?

Traditional repair takes more time and costs more than PDR. It might take a few days or even longer, depending on how bad the damage is.

How do I choose between paintless dent repair and traditional dent repair?

The choice depends on the type and size of the damage. If it’s a small dent with no paint damage, go for PDR. It’s quick and affordable. But if the dent is big or the paint is damaged, traditional repair is the way to go.

How do I pick a dent repair technician?

Choosing the right auto shop in Knoxville TN is important to get your car looking good again. Look for a technician who has experience with the kind of repair you need. Check if they have certifications from respected organizations, which means they have the right training.

Ask the auto mechanic to explain the auto repair process and what tools they use. They should be able to explain it in a way you understand. Lastly, read reviews to see what others think of their work. It’ll give you an idea of what to expect.

If you’re looking for a skilled dent repair technician, give Miller Brothers Transmission Auto Repair and Body Shop a call today.

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Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

Friday, September 22, 2023

Deer Collision Repairs: What You Need to Know



During deer season, which happens in the fall from October to December, it gets dark early, and the risk of hitting a deer or other animals on the road goes up. If this happens, it can cause hidden and long-lasting damage to your car, especially if you don’t get it fixed correctly. In this post, we’ll explain the kinds of damage that might occur if you hit a deer while driving and when to get collision repairs. 

Broken Lights: When you hit a deer, your car’s headlights and fog lights can get damaged. These lights help you see at night and in bad weather. If they break, you might need to replace the covers and bulbs. Sometimes, the fog lights are on the front bumper, which can also get damaged.

Bumper Trouble: Your car’s bumper is like a protective bar at the front. It’s often made of plastic or fiberglass and can easily get damaged in a collision. The bumper cover is the part you see, and it’s not too hard to replace. But the bumper itself might need professional help from Miller Brothers Auto Repair. If you have a truck, you might need to replace other things on the front too, like brush guards or bull bars.

Windshield Damage: Sometimes, a deer might hit your windshield, causing it to break or crack. This can be dangerous because your windshield keeps things outside from getting inside. If your windshield breaks, vacuum up any broken glass inside your car to prevent further damage. Then, either get it fixed or replaced, depending on the size of the damage.

collision-repair-2-1-300x200.jpgHood Dents: The front part of your car, called the hood, can also get damaged when you hit a deer. This can be a problem because the hood protects the engine and other important parts underneath. Small dents can be fixed, but if it’s really bent, you might need a new hood.

Engine and Transmission: The most serious damage can happen under the hood. For example, if the radiator gets punctured, it can cause a coolant leak that can hurt the engine. So, check for any leaks after hitting a deer. Your car’s transmission, which helps it move, is also under the hood and might get damaged.

Brakes: If you try to stop quickly to avoid hitting a deer, you can damage your brakes. Signs of brake damage include the brake pedal going too low, shaking or wobbling when you brake, squeaky noises, the car pulling to one side, or the ABS warning light coming on. If you notice any of these signs, get your brakes checked.

Shock Absorbers and Struts: When you swerve to avoid a deer, you might hurt your car’s shock absorbers and struts. These parts help keep your car steady and safe to drive. If they’re damaged, it can affect your car’s control, comfort, and safety.

After hitting a deer, contact your insurance company, as your policy might cover some of the repair costs. Also, take pictures of the accident scene and report it to the authorities. Then, bring your car to our auto repair shop in Knoxville TN, and we’ll take care of the problems for you.

Call Miller Brothers Transmission Auto Repair and Body Shop now, and let us take care of your car maintenance and repairs.

Like our Facebook page for more information about auto services.

Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

Wednesday, September 20, 2023

Key Indicators For Frame Alignment Needs



FRAME ALIGNMENT EXPLAINED

Frame-Alignment-300x200.jpgVehicles often experience frame damage. Aligning your car’s frame is essential not just for its original look but also for safety purposes. Post-collision, it’s vital to consult a reliable collision repair expert.

Even minor collisions can lead to significant vehicle damage, so never neglect this aspect. This article dives deep into the essentials of frame alignment, aiding your understanding of its importance.

Visit us at Miller Brothers Transmission Auto Repair and Body Shop in Corryton, TN, for a professional assessment and auto body repair service after any accident.

THE CRUCIAL ROLE OF FRAME ALIGNMENT

Your car’s frame isn’t just about aesthetics; it’s the backbone that ensures the vehicle’s safety and stability. Modern car frames have designed crumple zones that protect passengers during a collision by absorbing impact.

In essence, the vehicle absorbs the impact to protect its occupants. Regular frame checkups ensure that the structural integrity remains uncompromised.

TOP SIGNS INDICATING FRAME ALIGNMENT ISSUES

Detecting vehicle damage, especially to someone not familiar with automotive intricacies, can be challenging. While some damages like a cracked windshield or fading paint are evident, others, especially frame issues, might remain unnoticed unless you’re specifically looking. A twisted frame post-collision is one of the more severe and often overlooked problems. Recognizing the damage is the first step to rectifying it. This article outlines six primary signs that hint at frame issues.

WHEEL ALIGNMENT ISSUES

Frame-Alignment-2-300x169.jpgA compromised frame might misalign your wheels, leading to notable handling problems, like your car drifting or the steering pulling to one side. If seeking alignment services, inform the technician of potential frame damage for a thorough check.

VISIBLE DAMAGE TO THE UNDERCARRIAGE

Often, frame damage isn’t immediately visible. However, inspecting the undercarriage post-collision can reveal significant warping or bending. A simple flashlight examination might reveal more than you’d expect.

DAMAGE TO ENGINE COMPONENTS

A frame misalignment might not always be visible externally, but its internal ramifications can be substantial. If suspecting frame damage after an incident, inspect under the hood. Frame shifts often lead to broken bolts, disconnected components, and other subtle damages in the engine area.

Here is what customers have to say:

The best customer service and experienced staff. Period!! My family and myself have been there multiple times and will continue to do so. My mother just brought her car there today, with the check engine light on and they figured out the problem. They are a great business and, honest which is hard to find nowadays. Thankyou Miller brothers!

Your vehicle’s health and safety are paramount. Don’t settle for less when it comes to repairs and maintenance. Visit Miller Brothers Transmission Auto Repair and Body Shop in Corryton, TN today.

Like our Facebook page for more information about auto services.

Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

Saturday, September 16, 2023

Tips for Dealing With Insurance After A Car Accident



It’s essential to know what to do and what not to do after a car accident. Taking the right steps can help you get the money you should receive. It also makes sure you don’t have to argue too much with the insurance company, and your claim gets settled quickly.

Here’s a simple guide on how to contact your auto insurance after a crash, and keep a good record of your conversations.

Dealing With Insurance After A Car Accident

Collect Lots of Proof

After a car crash, it’s crucial to call the local police right away. When they arrive, they’ll create an official report about the accident. This report tells what happened, who saw it, and any important details that can help prove what really occurred.

Even though the police report is vital, you shouldn’t rely only on it. It’s smart to gather your evidence, like photos, videos, and statements from people who saw the car accident happen. Also, if there are security cameras nearby, ask for that footage, as it can make your case stronger.

Be Careful With Documents

While you work with the insurance company, read all the papers carefully before you sign them. And don’t agree to be recorded or give an official statement, as this might be used against you to weaken your claim.

Don’t Accept Less Money Than You Deserve

Auto insurance companies might try to settle your claim quickly by offering you less money than you should get. Don’t agree to a low offer if you don’t think it’s fair. If they present a settlement, don’t sign anything until a lawyer reviews it for you.

Can You Negotiate With the Insurance Person?

car-accident-2-300x200.jpgIf the insurance adjuster gives you an offer you don’t like or think is too low, you can negotiate with them. But when you negotiate, you must have facts or evidence that prove you should get more. Here’s how:

  • Show proof of your car’s value, like similar car prices.
  • Get a written estimate from a dealership or an auto repair shop.
  • Ask for your Certified Collateral Corporation (CCC) report, which lists your car’s features.
  • Point out any unique features that make your car worth more.
  • If you agree on a better quote, make sure it’s written down to avoid future arguments.

How Car Insurance Works When the Crash Isn’t Your Fault

In most places, if someone else causes a car accident in Knoxville TN, their insurance company pays for both their damages and the damages to other drivers. But in some states, it’s different.

They have “no-fault” rules, meaning everyone’s insurance covers their own medical costs and accident-related losses, regardless of who caused the accident.

If you’re hurt in a Knoxville car crash, and your insurance doesn’t cover all your losses, you might be able to file a claim or lawsuit to recover more money, including economic and non-economic damages.

What Info Do You Need for the Insurance Company?

If you’re in a car accident, tell your insurance company right away. Many policies need you to do this within a certain time. If you don’t, you might lose the money you should get.

When you contact your auto insurance, give them:

  • The other driver’s name, license number, insurance details, and contact information.
  • License plate numbers of all involved vehicles.
  • Photos, witness statements, or any documents related to the accident.
  • Pictures of any visible injuries to you or your passengers.
  • Any official papers, like the police report.

Call Miller Brothers Transmission Auto Repair and Body Shop now if you’re looking for a reliable auto repair shop who can help fix your vehicle after an accident.

Like our Facebook page for more information about auto services.

Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

Tuesday, September 12, 2023

FARM BUREAU INSURANCE CLAIMS



Dealing with an accident can be overwhelming, but Miller Brothers  Auto Repair and Body Shop can simplify the insurance process for you, restoring your car to its pre-accident state.

 

We pride ourselves on making the process hassle-free for you.

 

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Since they are familiar with the intricacies of insurance policies, Miller Brothers ensures you don’t have to deal with the nitty-gritty. We have an alliance with all insurance companies and can help you manage your Farm Bureau Insurance claims. From contacting your insurer, arranging for appraisals, to deciphering if the repair work qualifies as an insurance claim or liability post-accident, we’ve got you covered. We’ll guide you through your insurance company’s claim steps, even helping with alternate transportation if needed.

 

Whether it’s damage from a hailstorm, a fallen tree branch, a minor scrape, or a major collision, Miller Brothers Auto Body is committed to getting your car back to its original performance. We partner with insurance companies like Farm Bureau Insurance, from the accident’s onset to the moment you’re back on the road, minimizing your out-of-pocket expenses.

ALLSTATE APPROVED REPAIRS



Navigating Collision Repairs After an Accident

 

If your car suffers damage from a collision, your primary concern is getting it back on the road swiftly. But, how do you choose the right Allstate Approved Auto Body Shop and ensure seamless coordination with your insurer? Here’s your guide to understanding the process.

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Understanding Direct Repair Programs

 

Many insurers provide direct repair programs (DRPs), as suggested by the Insurance Information Institute (III). These programs comprise of a network of repair shops vetted and approved by your insurance.

You’re not mandated to opt for these pre-approved auto repair and body shops. However, there are distinct advantages to using your insurer’s “preferred” facilities:

 

  • Efficient Repairs & Payment: DRPs often have streamlined processes, ensuring reduced paperwork and faster services.
  • Guaranteed Quality: These repair shops are vetted to ensure they uphold certain quality standards.
  • Extended Warranties: Whereas most body shops offer limited warranties on their services, when using a DRP, your insurer might guarantee the repairs for as long as you own the vehicle. This guarantee is also often nationwide.
  • Comprehensive Service: Some DRPs provide all-in-one services – from insurance estimates and car repairs to rental car provision.
  • Priority Services: Being in partnership with your insurer, DRP shops might prioritize your repairs, enabling quicker vehicle return.

Choosing a Repair Shop Independently

If you decide on a personal selection, consider these tips:

  • Gather Recommendations: Beyond your insurer’s suggestions, ask friends and family or consult online reviews to find trustworthy shops.
  • Verify Certifications: The Federal Trade Commission (FTC) recommends checking for industry accreditations from bodies like the National Institute for Automotive Service Excellence (ASE), I-CAR, and the Automotive Service Association (ASA).
  • Assess Shop Quality: Reputable repair centers are often busy, clean, and organized. If a shop appears untidy or disorganized, you might want to reconsider.

 

Collaborating with Your Repair Shop

 

After selecting a repair center, ensure you’re informed about the repair process:

  • Request a Detailed Estimate: The FTC advises asking for a comprehensive written breakdown of expected costs.
  • Understand Parts Options: Insurance doesn’t always mandate the use of original equipment manufacturer (OEM) parts, explains the III. Shops might use after-market or recycled OEM components. Regulations on these parts differ by state. You can opt for OEM parts, but you might bear any additional costs.
  • Check Repair Guarantees: Especially with non-recommended shops, get written repair warranties. Ensure you’re protected if any issues arise post-repair. With DRP shops, the warranty typically extends for the life of the car, as per III.

 

Lastly, remember to pay your deductible, which is your share of the auto repair expenses. Depending on your chosen shop, your insurance might pay them directly or reimburse you. With repairs complete, you’re ready to hit the road again!