Friday, March 7, 2025

Step-by-Step Guide to Car Accident Repair: Part 2



Understanding how the claims process works and what your insurance covers is essential when dealing with car accident repair. Each accident is different, and every insurance policy has specific terms. That’s why it’s important to know what falls under your coverage and what does not.

Car Accident Repair and Insurance: What You Need to Know

Before moving forward with car accident repair, you should understand how your state’s insurance system affects your claim. Since laws vary, your location determines how claims are processed.

Fault vs. No-Fault States

In the U.S., car accident claims fall under two main systems: fault-based and no-fault.

Fault States: If you live in a fault state, the at-fault driver’s insurance covers damages. That means you can file a claim with your insurer or the other driver’s provider. States such as Maine, New Hampshire, and Vermont follow this system.

No-Fault States: If you are in a no-fault state, your own insurance covers car accident repair, regardless of who caused the accident. States like Massachusetts and New York follow no-fault rules, though specific regulations vary.

Collision Coverage for Car Accident Repair

When an accident happens, car accident repair costs can be significant. However, collision coverage helps pay for damage if your vehicle collides with another object or car. This coverage applies to:

  • Accidents in Knoxville TN involving other vehicles
  • Single-car rollovers
  • Collisions with stationary objects, like fences or trees
  • Pothole-related damage

Since collision coverage applies to many types of incidents, it’s a valuable option to include in your policy.

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Auto repair in Knoxville TN

Comprehensive Coverage and Car Accident Repair

Sometimes, damage isn’t caused by a crash. Instead, other incidents, like theft, weather events, or vandalism, can lead to car accident repair. Comprehensive insurance covers these situations, offering protection against:

If you lease or finance your vehicle, comprehensive and collision coverage are often required. However, neither of these policies covers damage to another driver’s car or medical expenses. That’s where liability insurance comes in, covering the cost of injuries and property damage if you’re at fault in an accident.

Essential Car Accident Repair Tips

Dealing with car accident repair in Knoxville TN can feel overwhelming, but knowing your rights and options makes the process easier. Here are some key tips to keep in mind.

1. You Can Choose Your Own Auto Repair Shop

Many drivers assume they must use the repair shop recommended by their insurance provider. However, that’s not true. While insurers may suggest certain shops, the final decision is yours. Choosing a reliable and trusted repair shop ensures your car receives the best care.

2. Compare Multiple Repair Estimates

Getting multiple estimates before committing to car accident repair helps you make an informed decision. Some auto repair shops may charge significantly more, while others might offer a lower price but use inferior parts. Instead of picking the cheapest option, focus on the quality of work and reputation of the shop.

3. Check Whether Your Insurance Covers OEM Parts

When repairing your car, the type of replacement parts used matters. Some insurance policies cover only aftermarket parts, which are produced by third-party manufacturers. However, OEM (Original Equipment Manufacturer) parts are made by your car’s manufacturer and are often the best fit. If you lease your vehicle, your contract may require OEM parts, so always check your policy before approving repairs.

4. Your Auto Shop Can Handle Insurance Communication

Navigating insurance claims can be frustrating. Thankfully, most reputable repair shops can handle insurance-related paperwork on your behalf. Once you start the claims process, your repair shop should coordinate everything from the estimate to final billing. This ensures a smoother car accident repair experience.

5. Ask to Be Notified If Additional Damage Is Found

Sometimes, mechanics uncover hidden damage while working on car accident repair. If that happens, they must report the issue to your insurance company for approval before proceeding with additional repairs. Always request to be notified of any new findings to avoid unexpected charges. Consult Miller Brothers Transmission Auto Repair and Body Shop for more details.

If you need car accident repair, it’s crucial to choose a shop that provides high-quality service and works with your insurance provider. Miller Brothers Transmission Auto Repair and Body Shop partners with local insurers, including Geico, to offer expert repairs. Contact us today to get your car back on the road.

Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
865-689-5072

Auto Body and Repair Shop

Wednesday, March 5, 2025

A Step-by-Step Guide to Car Accident Repairs



Whether you’ve just been in an accident or you’re searching for a reliable repair shop, understanding the car accident repairs process is essential. Knowing what to do at each stage can make the experience smoother, helping you avoid unnecessary stress and unexpected costs.

From filing an insurance claim to choosing the right repair shop, every step matters. So, let’s walk through the process to ensure your vehicle gets back on the road safely and efficiently.

What to Do Immediately After an Accident

Ensure Safety First

Before thinking about car accident repairs, your safety is the top priority. Move your vehicle to a safe location if possible, away from traffic, to prevent further accidents. Then, call 911 to report the incident, even if the damage seems minor.

Police officers will document the accident and provide an official report, which is often required for insurance claims. If law enforcement is unavailable, you may need to file a report at the nearest police station.

Document Everything

Gathering evidence is a crucial step before starting car accident repairs in Knoxville TN. Take clear photos of the accident scene, including:

  • Damage to all vehicles involved
  • Road conditions and weather at the time of the crash
  • Any visible injuries
  • Traffic signs, signals, or hazards nearby

Additionally, exchange contact and insurance details with other drivers involved. A thorough record helps ensure a smoother claims process and accurate repair estimates.

Avoid Admitting Fault

Even if you believe you played a role in the accident, avoid admitting fault at the scene. Instead, stick to the facts when speaking to the police, other drivers, and insurance representatives. Insurance companies will conduct their own investigation to determine liability.

Seek Medical Attention

Even if you feel fine, visiting a doctor is a smart step. Injuries from car accidents sometimes take hours or even days to appear due to adrenaline masking pain. Getting checked ensures any hidden injuries are diagnosed and treated early.

Contact Your Insurance Company

Filing an insurance claim is the next step before moving forward with car accident repairs. You can start the process while still at the scene or shortly after. Your insurance provider will guide you through the next steps, including assessing the damage and covering repair costs.

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Collision repair in Knoxville TN

Choosing the Right Shop for Car Accident Repairs

Your insurance company may suggest repair shops, but you are not required to use their recommendations. Instead, you can choose a trusted car accident repairs shop that meets your standards.

Look for a shop that offers:

  • Free, detailed repair estimates
  • Certified and experienced technicians
  • Warranty-backed repairs
  • A thorough quality control process

A reputable shop will ensure your car is restored to pre-accident condition using high-quality materials and advanced repair techniques.

The Car Accident Repairs Process: What to Expect

Once you bring your car in for car accident repairs, the process typically follows these steps:

1. Damage Assessment and Estimate

Technicians will inspect your vehicle to determine the extent of the damage. They will then create an estimate outlining the necessary repairs, labor costs, and any replacement parts required.

2. Insurance Approval

Your insurance company will review the estimate before approving the repairs. This step may involve further inspection or negotiation between the repair shop and your provider.

3. Vehicle Drop-Off

Once your insurance approves the claim, you can bring your car to the auto repair shop for service. The repair team will then begin the necessary work.

4. Disassembly and Damage Inspection

Technicians may need to dismantle certain parts of your vehicle to identify hidden damage. If additional repairs are required, the shop will communicate with your insurance company for approval.

5. Ordering Replacement Parts

Once the full extent of the damage is known, the shop will order the necessary replacement parts. Some parts may take longer to arrive, which can impact the repair timeline.

6. Structural and Mechanical Repairs

At this stage, technicians will address structural damage, engine issues, and any mechanical repairs needed before cosmetic fixes begin.

7. Painting and Refinishing

After repairs, your car will receive a fresh coat of paint to restore its original look. Modern repair shops use advanced color-matching technology to ensure a seamless finish.

8. Reassembly and Quality Check

Once painted, all components are reassembled, and technicians conduct a full inspection to ensure everything functions correctly.

9. Final Detailing and Cleaning

Before returning your car, the repair team will thoroughly clean and detail it, leaving it looking as good as new.

10. Vehicle Pickup

After passing the final quality check, your car is ready for pickup. The auto repair shop in Knoxville TN will review the work completed, answer any questions, and provide details about any warranties on repairs.

Unexpected Repairs: What Happens If More Damage Is Found?

Sometimes, additional damage is discovered once car accident repairs begin. If Miller Brothers Transmission Auto Repair and Body Shop find hidden issues, we will notify your insurance company for approval before proceeding. This may extend the repair timeline, but it ensures your vehicle is fully restored.

Dealing with an accident is stressful, but understanding the car accident repairs process can make it easier. By following the right steps, working with a trusted repair shop, and staying informed about your insurance claim, you can get back on the road safely and with confidence.

For expert car accident repairs, contact Miller Brothers Transmission Auto Repair and Body Shop today. Let our team restore your vehicle with precision and care!

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Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

Tuesday, March 4, 2025

Body Shop Repairs: How They Impact Your Car’s Value and What You Can Do



If your vehicle has been in an accident, body shop repairs are essential to restoring its appearance and functionality. However, while high-quality repairs can bring your car back to life, they can also impact its resale value. Even with a professional repair job, potential buyers often hesitate when they see accident history on a vehicle report.

Understanding how body shop repairs affect value and taking the right steps to maintain your car’s worth can make a big difference. Let’s explore the key factors, how insurance companies calculate diminished value, and what you can do to minimize the impact.

Why Do Body Shop Repairs Affect Resale Value?

Every vehicle depreciates over time, but accidents can accelerate that process. Even if body shop repairs in Knoxville TN are done perfectly, a reported accident history may make buyers cautious. Since vehicle history reports are easy to access, buyers can quickly find out if a car has been in an accident, leading them to negotiate a lower price or pass on the purchase altogether.

Many buyers assume a repaired vehicle might have hidden damage, even if it looks brand new. Additionally, repairs involving structural work, frame realignment, or panel replacements may raise concerns about long-term performance and durability.

How Insurance Companies Calculate Diminished Value

After an accident, insurance companies determine how much your car’s value has dropped using specific formulas. A common method is the 17c formula, which involves:

  • Identifying the pre-accident value – Insurance companies use sources to find the car’s value before the accident.
  • Applying a percentage cap – Typically, a 10% cap is placed on the pre-accident value to calculate the maximum loss.
  • Assessing damage severity – The base diminished value is then adjusted based on the extent of the damage.
  • Factoring in mileage – Since mileage affects resale value, additional adjustments are made to reflect wear and tear.

For example, if a car was worth $30,000 before the accident, its base diminished value might be $3,000. After adjustments for damage and mileage, the final diminished value could be much lower. While this formula is widely used, it often underestimates the real impact on a car’s value. For a more accurate estimate, hiring a professional appraiser may be necessary.

How to Protect Your Car’s Value After Body Shop Repairs

Even though auto repairs in Knoxville TN are necessary after an accident, taking the right steps can help maintain your vehicle’s value.

Choose a Certified Auto Body Shop

Not all repair shops offer the same level of service. Choosing a body shop with industry certifications like Miller Brothers Transmission Auto Repair and Body Shop ensures that your car receives top-quality repairs. Certifications from manufacturers or organizations like ASE and I-CAR indicate that technicians follow strict industry standards.

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auto body shops in Knoxville TN

Use OEM Parts for Repairs

Replacing damaged parts with original equipment manufacturer (OEM) parts instead of aftermarket alternatives is another important factor. OEM parts match your car’s original specifications and offer better fit and durability. Since some buyers in Knoxville TN prefer vehicles with OEM parts, this choice can help maintain value.

Address Structural Damage Quickly

If your car has structural damage, such as a bent frame or misaligned panels, delaying repairs can make things worse. Ignoring structural issues can lead to additional wear and tear, lowering the car’s overall value even further.

Invest in High-Quality Paint Repairs

A vehicle’s appearance plays a significant role in resale value. If your car needs repainting after an accident, make sure the new paint blends seamlessly with the original finish. A professional auto body shop can ensure the best color match and application.

Can You Avoid Diminished Value?

While it may be impossible to prevent all value loss, there are steps you can take to minimize it:

  • Keep records of all auto repairs and ensure they were done by a reputable service provider.
  • Maintain your car regularly, keeping both the exterior and interior in great condition.
  • If necessary, negotiate with insurance companies to receive fair compensation for diminished value.

Even with body shop repairs, a well-maintained vehicle with proper documentation can still attract buyers and hold onto more of its original value.

Quality body shop repairs can make a huge difference in maintaining your vehicle’s value. Call Miller Brothers Transmission Auto Repair and Body Shop now to schedule expert repairs and protect your investment!

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Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville