Tuesday, April 29, 2025

Common Problems You Might Face After a Rear End Collision



Even a minor rear end collision can cause significant problems, often beyond what meets the eye. Although the visible damage might seem small, hidden mechanical issues and even injuries can surface over time. Since these types of accidents are among the most frequent on the road, understanding what to watch for becomes crucial.

If you’ve recently experienced a rear end collision, it’s smart to know what potential problems could arise—and how you can catch them early.

Visible Damage from a Rear End Collision

Most often, the first thing you notice after a rear end collision is physical damage to your vehicle’s body. Typically, the bumper absorbs the initial impact. However, depending on the severity, damage can extend far beyond surface scratches.

You might see cracked bumpers, broken tail lights, or dented trunks. Additionally, even low-speed impacts can bend the frame or damage crumple zones. Because these structural issues may not be obvious at first glance, getting a thorough inspection is critical for maintaining your vehicle’s safety.

Alignment Issues

While body damage stands out quickly, alignment problems can sneak up quietly. During a rear end collision, even a minor impact can knock your wheels out of alignment.

As a result, you might notice your car pulling to one side, uneven tire wear, or difficulty steering. Left unchecked, misalignment not only makes driving uncomfortable but also wears out your tires faster and decreases fuel efficiency. Therefore, having a professional auto mechanic in Knoxville TN realign your wheels can save you from more expensive repairs later on.

Transmission Problems 

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Collision repair in Knoxville TN

Another hidden consequence of a rear end collision is potential transmission damage. Vehicles in Knoxville TN with rear-wheel drive are especially vulnerable, although any sudden jolt can impact the transmission system.

You may notice trouble shifting gears, delayed acceleration, or unusual noises when you drive. Although symptoms sometimes take time to appear, ignoring them could lead to serious, costly failures. Thus, scheduling a transmission inspection after an accident is a wise precaution.

Exhaust System Damage 

Because your vehicle’s exhaust system runs underneath the body, it often bears the brunt of a rear end collision. Bent pipes, damaged mufflers, and loose parts can lead to leaks or strange noises.

You might hear rattling or hissing from the rear of your car, signaling a problem. Besides affecting your car’s performance, a damaged exhaust system could expose you to harmful gases like carbon monoxide. Addressing these issues early protects both your health and your vehicle’s lifespan.

Electrical Problems 

Modern vehicles rely heavily on electronic systems, many of which are located in the rear. After a rear end collision, you could encounter problems with your tail lights, brake lights, or parking sensors.

Backup cameras and other safety technologies often fail after an impact as well. Although these issues may not always cause immediate danger, they increase your risk on the road if left unrepaired. Having a thorough electrical system diagnostic after a collision is essential for your safety.

Injuries You Might Experience After a Collision

Damage from a rear end collision in Knoxville TN isn’t limited to your vehicle. Injuries, particularly whiplash, are incredibly common—even in slow-speed accidents.

Symptoms like neck stiffness, headaches, dizziness, and back pain can sometimes take days to appear. Since ignoring these signs could lead to chronic pain, it’s important to seek medical evaluation after any collision, no matter how minor it seems.

In addition to whiplash, some individuals experience shoulder injuries or even mild concussions. Because early treatment often leads to better recovery, don’t delay if you feel any discomfort after a crash.

Stay Proactive After a Rear End Collision

Although it’s tempting to brush off a rear end collision if the damage looks minor, hidden problems can escalate quickly. Whether it’s your vehicle’s structure, mechanical systems, or your personal health, taking prompt action protects you from future headaches.

Scheduling a professional inspection from Miller Brothers Auto Repair and Collision Center after a rear end collision ensures that all underlying issues are found and fixed—before they turn into bigger problems.

Were you recently involved in a rear end collision? Call Miller Brothers Auto Repair and Collision Center now to schedule a full inspection and get the peace of mind you deserve!

Like our Facebook page for more information about our auto services.

Miller Brothers Auto Repair and Collision Center
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

Friday, April 25, 2025

What to Ask Before Choosing a Collision Repair Company



Dealing with a car accident is stressful enough. The last thing anyone wants is added pressure when it comes to fixing the damage. That’s why selecting a trustworthy collision repair company matters so much. While the goal is to restore your vehicle to its original condition, the quality of the repair—and your peace of mind—depends heavily on who you choose.

So before handing over your keys, it’s important to ask a few essential questions. These will help you feel confident about your choice and ensure your vehicle receives the attention it deserves.

Is the Collision Repair Company Certified and Trained?

To start, ask if the collision repair company employs certified technicians. Certification means the team has been trained to meet strict industry standards. Not only that, but it also confirms that they’re familiar with the latest repair techniques and vehicle technologies.

For example, newer vehicles often contain advanced driver assistance systems that require special handling. Certified auto mechanics are more likely to repair these components correctly the first time. As a result, your car’s performance and safety features are preserved.

What Kind of Parts Will Be Used in the Repairs?

After checking credentials, find out what type of parts the collision repair company uses. Typically, you’ll hear about two main options: OEM parts and aftermarket parts. OEM (Original Equipment Manufacturer) parts come directly from your car’s maker and are designed for a perfect fit. In contrast, aftermarket parts come from third-party sources and can vary in quality.

While aftermarket parts may save money, OEM parts offer added peace of mind and may even be required to maintain warranty coverage. Therefore, always ask for a breakdown of the parts used and what each choice means for your vehicle.

Does the Collision Repair Company Provide a Warranty?

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Collision repair in Knoxville TN

You shouldn’t leave the shop wondering what happens if something goes wrong. A dependable collision repair company in Knoxville TN will offer a warranty on their work. This shows they stand behind their service and are confident in their repairs.

Be sure to ask how long the warranty lasts and what it covers. That way, if issues arise later, you’ll know exactly what to expect without guessing.

How Will You Be Updated Throughout the Repair Process?

Another key factor is communication. While your vehicle is being repaired, staying informed can ease your mind. Ask how the collision repair company keeps customers in the loop. For instance, will they send text or email updates? Can you call for a status check?

Since repair timelines can shift due to parts availability or labor needs, ongoing updates help you plan ahead. Also, clear communication reduces confusion and builds trust between you and the repair team.

Will the Collision Repair Company Help With Insurance Claims?

For many people, the insurance process is the most confusing part of post-accident repairs. That’s why it helps to choose a collision repair company that can assist with claim paperwork. Some even work directly with insurance companies, saving you time and frustration.

By coordinating with your insurer, the shop can clarify costs, explain coverage, and speed up the approval process. This also helps ensure the claim is handled correctly from the start.

Are There Any Unexpected or Hidden Fees?

Pricing transparency is a must. Always ask for a detailed written estimate before work begins. A reliable collision repair company in Knoxville TN will break down labor, parts, paint, and additional services clearly.

If there’s any chance the cost could change, they should notify you right away. That level of honesty protects you from surprise charges later on and gives you a chance to approve or decline added work.

What Do Other Customers Say About the Collision Repair Company?

Before committing, take time to check reviews or ask for references. Past customers can offer insight into the company’s professionalism, speed, and overall quality of work. While a few negative reviews are common, patterns of poor communication or sloppy repairs are red flags.

Additionally, you can check if the auto body repair shop in Knoxville TN has certifications or endorsements from trusted auto industry organizations. These affiliations often signal a higher level of service and accountability.

Choosing the right collision repair company isn’t just about fixing your car—it’s about protecting your investment, ensuring your safety, and getting back on the road without added hassle. So, ask the right questions, understand your options, work with Miller Brothers Auto Repair and Collision Center, and move forward with confidence.

Want expert repairs done right the first time? Call Miller Brothers Auto Repair and Collision Center now and speak with a trusted collision repair company ready to help.

Like our Facebook page for more information about our auto services.

Miller Brothers Auto Repair and Collision Center
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

Thursday, April 24, 2025

How Collision Repair Has Evolved with Advanced Vehicle Safety Systems



The auto repair world is changing—fast. With the rise of Advanced Driver Assistance Systems (ADAS), modern vehicles are now equipped with high-tech features designed to protect drivers and reduce road accidents. These advancements are exciting for drivers, but they’re also reshaping how professionals approach collision repair. Today, fixing a dent or replacing a bumper goes far beyond basic bodywork. It’s now about restoring smart systems that control how your car sees, reacts, and responds to the road.

What Makes ADAS Different from Traditional Safety Features?

Today’s safety systems go well beyond seatbelts and airbags. ADAS includes features like lane-keeping assist, automatic braking, blind-spot monitoring, and adaptive cruise control. These tools work together using radar, cameras, sensors, and onboard computers to help prevent crashes before they happen.

Because of this, even minor damage to your vehicle can affect how these systems function. That’s why collision repair in Knoxville TN is no longer just about fixing what’s visible—it’s also about ensuring what’s invisible works properly too.

How ADAS Is Reshaping Collision Repair

It might seem surprising, but something as small as a bumper tap can disrupt a vehicle’s safety system. Hidden inside modern bumpers and grilles are highly sensitive sensors that must be perfectly aligned to do their job. After an accident, even if it looks like your vehicle escaped major damage, its ADAS features may still need attention.

This is where collision repair has evolved. Auto mechanics must understand how to work with technology that wasn’t even on the radar a decade ago. That includes using specialized tools to inspect, reset, and realign each system so everything functions exactly as the manufacturer intended.

The Precision of ADAS Calibration in Collision Repair

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auto repair shop in Knoxville TN

One of the most important—and often overlooked—steps in collision repair is ADAS calibration. Cameras and sensors can’t just be reinstalled; they need to be placed with pinpoint accuracy. Calibration means adjusting these components so they know exactly where they are in relation to the vehicle and the road.

Without proper calibration, systems like lane assist or emergency braking may fail to engage at the right time—or at all. This is why skilled technicians must combine technical know-how with access to advanced equipment to restore every function your car relied on before the collision.

Meeting Manufacturer Standards Matters More Than Ever

Car manufacturers provide specific repair guidelines to ensure safety systems function properly after a crash. Following these OEM (Original Equipment Manufacturer) standards isn’t just best practice—it’s essential. Adhering to these guidelines protects warranty coverage and helps guarantee the effectiveness of the car’s built-in safety systems.

Because of this, professional collision repair centers in Knoxville TN are now placing greater emphasis on staying up to date with manufacturer certifications, approved tools, and exact repair procedures. That commitment protects not just the vehicle, but also everyone who rides in it.

Why Ongoing Training Is Vital for Collision Repair Professionals

ADAS technology continues to evolve, which means collision repair experts in Knoxville TN must keep learning to stay current. Regular training, equipment upgrades, and factory certifications are no longer optional—they’re critical.

Technicians who work on modern vehicles need to understand how digital systems interact with mechanical repairs. By investing in ongoing education, repair specialists can confidently fix everything from cosmetic dents to complex sensor issues—all while maintaining the safety standards your vehicle was built with.

Collision Repair Must Now Balance Skill and Technology

The future of collision repair is already here, blending technical precision with automotive craftsmanship. Repairs are no longer just about hammers and paint—they’re about diagnostics, calibration, and software syncing. Whether it’s restoring a backup camera or ensuring lane assist works like it should, Miller Brothers Auto Repair and Collision Center blends digital accuracy with hands-on expertise.

Need reliable collision repair that understands ADAS? Call Miller Brothers Auto Repair and Collision Center now to speak with a trusted technician and restore your vehicle’s safety systems with precision.

Like our Facebook page for more information about our auto services.

Miller Brothers Auto Repair and Collision Center
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

Monday, April 21, 2025

Why Auto Maintenance Is the Perfect Mother’s Day Gift



Give Mom the Gift of a Safe, Reliable Ride with Help from Miller Brothers Auto Repair and Collision Center

This Mother’s Day, skip the usual gifts and instead give Mom something she’ll truly appreciate — peace of mind on the road. At Miller Brothers Auto Repair and Collision Center, we believe the most thoughtful gifts are the ones that make life easier and safer. For that reason, professional auto maintenance is a meaningful way to show Mom just how much you care.

Keep Her Safe Behind the Wheel With Auto Maintenance

Whether she’s running errands, commuting, or heading out for a weekend getaway, Mom deserves a vehicle that’s dependable and safe. By scheduling routine maintenance like oil changes, brake checks, tire rotations, and fluid inspections from Miller Brothers, you can help her avoid breakdowns and ensure she gets where she needs to go — worry-free.

Take a Load Off Her To-Do List

Moms are always thinking about everyone else. That’s why, this year, give her the gift of time by taking care of her car’s service needs. At Miller Brothers, we’ll handle everything from diagnostics to preventative maintenance and collision repair — so she doesn’t have to stress.

Auto Maintenance: A Gift That Lasts Beyond Mother’s Day

Unlike flowers or chocolate, auto maintenance in Knoxville TN is a gift that keeps on giving. Every time she starts her engine, Mom will feel the benefit of your thoughtful gift. Whether it’s a tune-up, full detail, or safety inspection, this makes it a practical way to show love and appreciation all year long.

Personalized for Her Vehicle’s Needs

From basic services to full collision repairs in Knoxville TN, we offer customizable options to match your mom’s needs. If you’re unsure, we also offer gift certificates so she can schedule the service that works best for her.

Auto Maintenance:  Make This Mother’s Day One to Remember

So this year, show Mom how much you care with a gift that puts her safety and convenience first.

Call Miller Brothers Auto Repair and Collision Center today at 865-689-5072 or stop by to purchase a gift certificate or schedule a special service for the mom in your life!

Like our Facebook page for more information about our auto services.

Miller Brothers Auto Repair and Collision Center
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

Wednesday, April 16, 2025

Getting Ready for Collision Repair: What You Should Know Before the Appointment



When it’s time for collision repair, it’s tempting to just drop off your car and hope for the best. However, being prepared can go a long way in ensuring that the process is smooth, efficient, and stress-free. Although the repair shop will handle the heavy lifting, your part starts even before you walk in.

Why Preparation Before Collision Repair Helps Everyone

Before anything else, it’s important to understand how your actions ahead of time can impact the entire collision repair process. When technicians have everything they need from the start, they can avoid delays, reduce rescheduling, and complete your vehicle’s restoration faster. Therefore, preparing in advance benefits both you and the team doing the repairs.

What You Should Bring to Your Collision Repair Appointment

Start With a Full Tank or Charged Battery

To begin with, many repair steps—such as test drives, realignments, or electronic diagnostics—require power. So if your vehicle runs on fuel, fill up the tank. On the other hand, if you have an EV, ensure the battery is charged and leave the charging cable in the car so collision repair technicians in Knoxville TN have access if needed.

Don’t Forget the Wheel Lock Key

Sometimes, wheels need to be removed during repairs. If your car has locking lug nuts, technicians will need the wheel lock key. By making this easily accessible, you help avoid unnecessary delays in your collision repair process.

What to Remove From Your Vehicle Before Collision Repair

Take Out Personal Items to Keep Them Safe

Because your car may be accessed in several areas—including the cabin, glovebox, and boot—it’s best to remove personal belongings like bags, chargers, notebooks, or clothing. Not only does this protect your property in Knoxville TN, but it also gives technicians the space they need to work freely.

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Auto body shop in Knoxville TN

Also Remove Medications and Valuables

Additionally, take out anything sensitive or valuable, such as prescription meds, IDs, jewelry, or cash. Although most shops are trustworthy, it’s still safer to keep these items with you.

Before Leaving, Document Your Car’s Condition

Even if your vehicle looks fine aside from the damage, it’s still helpful to take a few photos before the repair begins. This way, you’ll have a clear record of its condition in case there are any questions later. For example, you can document any existing scratches or paint marks that aren’t related to the current collision repair.

Other Helpful Tips to Make Collision Repair Easier

Double Check Contact Details

It’s essential that the auto repair shop in Knoxville TN has your current phone number and email. That way, if they need approval for unexpected repairs or part orders, they can reach you quickly. Faster communication means faster results.

Ask Questions and Stay Informed

If anything about your collision repair feels unclear—such as the estimate, timeline, or repair steps—don’t hesitate to ask. After all, it’s your vehicle, and a reputable shop will be happy to walk you through the process.

Set Expectations for Pickup

During drop-off, ask when the repair is expected to be finished. While this timeline can sometimes shift, having an estimate helps you plan better. Also, check if there’s a process for updates so you’re never left wondering what’s going on.

Although it might feel like a hassle to prepare for collision repair, these small actions can make a big difference. From bringing the right items to clearing out your belongings and staying in communication with your auto mechanic from Miller Brothers Auto Repair and Collision Center, your role helps set the repair up for success. That way, you’ll get back behind the wheel sooner—with fewer headaches along the way.

Do you need collision repair services? Call Miller Brothers Auto Repair and Collision Center now to book your appointment. Your vehicle deserves expert care. Schedule your collision repair today and drive away with confidence.

Like our Facebook page for more information about our auto services.

Miller Brothers Auto Repair and Collision Center
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

Tuesday, April 15, 2025

Auto Repair After an Accident: How Insurance Adjusters Really Work



Getting into a car accident is stressful enough—dealing with insurance afterward shouldn’t make it worse. When you’re trying to get your vehicle back in shape, understanding how insurance adjusters assess damage can help you avoid delays and confusion. While both auto body shops and insurance adjusters evaluate your vehicle, their estimates often don’t match. That’s why it’s important to know what to expect during the auto repair process and how to protect yourself if disagreements come up.

Why Auto Repair Estimates Can Look So Different

After a collision, you might head straight to a body shop and get a full estimate. Soon after, your insurance company sends out an adjuster who provides their own assessment—which ends up being much lower. That might leave you wondering who’s right.

On one hand, body shops focus on restoring your car to its best possible condition. This often means using original parts, recommending extra repairs for long-term safety, and factoring in any hidden damage. As a result, their estimates tend to be more comprehensive and higher in cost.

On the other hand, insurance adjusters work from the insurer’s point of view. They aim to cover only the necessary repairs to return the car to its pre-accident state. Because of this, they often suggest using aftermarket parts and may skip over issues that aren’t immediately visible.

How Insurance Adjusters Decide on Auto Repair Costs

Once a claim is filed, an adjuster reviews the vehicle’s condition. Sometimes, they come out in person. Other times, they may rely on photos and written reports. From there, they estimate repair costs using industry-standard tools and pricing systems. However, their focus is to keep the repair costs within what the policy allows.

This process might sound reasonable, but it doesn’t always reflect the full scope of your auto repair needs. If there’s hidden structural damage or high-quality parts required, the initial estimate may fall short.

What to Do If You Disagree With the Auto Repair Estimate

If your adjuster’s quote seems too low, you’re not stuck. Start by looking at their itemized estimate. Then, compare it to a professional assessment from a trusted body shop. Identify where the differences are—whether it’s parts, labor, or the type of repairs needed.

Next, share this documentation with your insurance company and ask for a reassessment. If needed, you can escalate the issue to a supervisor. Although this may take time, it often leads to a fairer outcome.

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Car insurance in Knoxville TN

Choosing Your Own Auto Repair Shop: Yes, You Can

Some drivers think they have to use the auto repair shop in Knoxville TN recommended by their insurance company. That’s not true. While partner shops may offer convenience and faster claim handling, you’re allowed to choose any repair shop you prefer.

Before deciding, take time to compare both options. Some independent shops offer higher-quality service or specialize in your vehicle type. However, preferred shops may offer perks like guaranteed repairs or reduced wait times.

How Adjusters Decide a Car Is a Total Loss During Auto Repair Evaluations

In certain cases, your car might be labeled a total loss. This usually happens when the cost to repair the vehicle reaches a certain percentage of its actual cash value—often around 70%. When that threshold is crossed, the adjuster recommends a payout instead of approving repairs.

Naturally, this can be disappointing, especially if your car still looks repairable. If you believe your car is worth more than the insurer estimates, gather evidence like maintenance records, mileage logs, and photos of recent upgrades to support your claim.

Do Insurance Adjusters Always Inspect the Vehicle in Person?

Not always. For minor accidents, insurance companies in Knoxville TN may allow adjusters to assess damage remotely using photos and written descriptions. Although this approach speeds up the process, it sometimes leads to overlooked damage. If your repairs are more than cosmetic, ask for an in-person inspection to ensure accuracy.

When Adjusters Refuse Repairs: What You Can Do

Occasionally, an adjuster may reject part of the recommended auto repair plan. Typically, this happens when the adjuster believes the suggested work goes beyond what’s needed to restore the car’s original condition.

If that happens, don’t panic. You have options. Start by gathering second opinions from certified mechanics like Miller Brothers Auto Repair and Collision Center. Then, present these findings to your insurance company. If the disagreement continues, consider hiring a public adjuster to negotiate on your behalf.

Hiring an Independent Adjuster for Auto Repair Disputes

If the insurer’s adjuster refuses to revise their estimate, you can bring in a public insurance adjuster. These professionals work for you—not the insurance company. They perform their own inspection, provide a new cost estimate, and negotiate with your insurer to try and reach a better settlement.

Although there’s usually a fee for this service, it can be worth it—especially if the original estimate misses major repairs.

Smart Ways to Prepare for a Fair Auto Repair Claim

To protect yourself, take proactive steps from the beginning. First, read your insurance policy carefully so you know what it covers. Then, document everything related to the accident, including photos of the damage, contact details, and written notes from conversations with the adjuster.

Also, get at least one written estimate from a reliable auto body shop in Knoxville TN. Use this to compare with the adjuster’s findings. If something feels off, speak up early. Being prepared helps you avoid delays and get the repairs your vehicle truly needs.

How to Handle Disputes Without Losing Your Cool

Sometimes, conversations with adjusters can become frustrating—especially if you feel like you’re being rushed or ignored. Stay calm, take detailed notes during every interaction, and remain polite yet firm. If needed, request to speak with someone else in the claims department.

Keep in mind that you’re not required to accept an estimate just because it was issued. You have the right to ask questions, get outside opinions, and push for clarity if something doesn’t feel right.

Dealing with insurance adjusters doesn’t have to feel overwhelming. When you understand how estimates are made and what steps to take if you disagree, you’re better equipped to manage your auto repair journey from start to finish. The more informed you are, the smoother the process becomes—and the faster you can get back on the road with confidence.

Need help understanding your auto repair estimate? Call Miller Brothers Auto Repair and Collision Center now to speak with someone who can help you find the right path forward.

Like our Facebook page for more information about our auto services.

Miller Brothers Auto Repair and Collision Center
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville