Friday, September 22, 2023

Deer Collision Repairs: What You Need to Know



During deer season, which happens in the fall from October to December, it gets dark early, and the risk of hitting a deer or other animals on the road goes up. If this happens, it can cause hidden and long-lasting damage to your car, especially if you don’t get it fixed correctly. In this post, we’ll explain the kinds of damage that might occur if you hit a deer while driving and when to get collision repairs. 

Broken Lights: When you hit a deer, your car’s headlights and fog lights can get damaged. These lights help you see at night and in bad weather. If they break, you might need to replace the covers and bulbs. Sometimes, the fog lights are on the front bumper, which can also get damaged.

Bumper Trouble: Your car’s bumper is like a protective bar at the front. It’s often made of plastic or fiberglass and can easily get damaged in a collision. The bumper cover is the part you see, and it’s not too hard to replace. But the bumper itself might need professional help from Miller Brothers Auto Repair. If you have a truck, you might need to replace other things on the front too, like brush guards or bull bars.

Windshield Damage: Sometimes, a deer might hit your windshield, causing it to break or crack. This can be dangerous because your windshield keeps things outside from getting inside. If your windshield breaks, vacuum up any broken glass inside your car to prevent further damage. Then, either get it fixed or replaced, depending on the size of the damage.

collision-repair-2-1-300x200.jpgHood Dents: The front part of your car, called the hood, can also get damaged when you hit a deer. This can be a problem because the hood protects the engine and other important parts underneath. Small dents can be fixed, but if it’s really bent, you might need a new hood.

Engine and Transmission: The most serious damage can happen under the hood. For example, if the radiator gets punctured, it can cause a coolant leak that can hurt the engine. So, check for any leaks after hitting a deer. Your car’s transmission, which helps it move, is also under the hood and might get damaged.

Brakes: If you try to stop quickly to avoid hitting a deer, you can damage your brakes. Signs of brake damage include the brake pedal going too low, shaking or wobbling when you brake, squeaky noises, the car pulling to one side, or the ABS warning light coming on. If you notice any of these signs, get your brakes checked.

Shock Absorbers and Struts: When you swerve to avoid a deer, you might hurt your car’s shock absorbers and struts. These parts help keep your car steady and safe to drive. If they’re damaged, it can affect your car’s control, comfort, and safety.

After hitting a deer, contact your insurance company, as your policy might cover some of the repair costs. Also, take pictures of the accident scene and report it to the authorities. Then, bring your car to our auto repair shop in Knoxville TN, and we’ll take care of the problems for you.

Call Miller Brothers Transmission Auto Repair and Body Shop now, and let us take care of your car maintenance and repairs.

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Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

Wednesday, September 20, 2023

Key Indicators For Frame Alignment Needs



FRAME ALIGNMENT EXPLAINED

Frame-Alignment-300x200.jpgVehicles often experience frame damage. Aligning your car’s frame is essential not just for its original look but also for safety purposes. Post-collision, it’s vital to consult a reliable collision repair expert.

Even minor collisions can lead to significant vehicle damage, so never neglect this aspect. This article dives deep into the essentials of frame alignment, aiding your understanding of its importance.

Visit us at Miller Brothers Transmission Auto Repair and Body Shop in Corryton, TN, for a professional assessment and auto body repair service after any accident.

THE CRUCIAL ROLE OF FRAME ALIGNMENT

Your car’s frame isn’t just about aesthetics; it’s the backbone that ensures the vehicle’s safety and stability. Modern car frames have designed crumple zones that protect passengers during a collision by absorbing impact.

In essence, the vehicle absorbs the impact to protect its occupants. Regular frame checkups ensure that the structural integrity remains uncompromised.

TOP SIGNS INDICATING FRAME ALIGNMENT ISSUES

Detecting vehicle damage, especially to someone not familiar with automotive intricacies, can be challenging. While some damages like a cracked windshield or fading paint are evident, others, especially frame issues, might remain unnoticed unless you’re specifically looking. A twisted frame post-collision is one of the more severe and often overlooked problems. Recognizing the damage is the first step to rectifying it. This article outlines six primary signs that hint at frame issues.

WHEEL ALIGNMENT ISSUES

Frame-Alignment-2-300x169.jpgA compromised frame might misalign your wheels, leading to notable handling problems, like your car drifting or the steering pulling to one side. If seeking alignment services, inform the technician of potential frame damage for a thorough check.

VISIBLE DAMAGE TO THE UNDERCARRIAGE

Often, frame damage isn’t immediately visible. However, inspecting the undercarriage post-collision can reveal significant warping or bending. A simple flashlight examination might reveal more than you’d expect.

DAMAGE TO ENGINE COMPONENTS

A frame misalignment might not always be visible externally, but its internal ramifications can be substantial. If suspecting frame damage after an incident, inspect under the hood. Frame shifts often lead to broken bolts, disconnected components, and other subtle damages in the engine area.

Here is what customers have to say:

The best customer service and experienced staff. Period!! My family and myself have been there multiple times and will continue to do so. My mother just brought her car there today, with the check engine light on and they figured out the problem. They are a great business and, honest which is hard to find nowadays. Thankyou Miller brothers!

Your vehicle’s health and safety are paramount. Don’t settle for less when it comes to repairs and maintenance. Visit Miller Brothers Transmission Auto Repair and Body Shop in Corryton, TN today.

Like our Facebook page for more information about auto services.

Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

Saturday, September 16, 2023

Tips for Dealing With Insurance After A Car Accident



It’s essential to know what to do and what not to do after a car accident. Taking the right steps can help you get the money you should receive. It also makes sure you don’t have to argue too much with the insurance company, and your claim gets settled quickly.

Here’s a simple guide on how to contact your auto insurance after a crash, and keep a good record of your conversations.

Dealing With Insurance After A Car Accident

Collect Lots of Proof

After a car crash, it’s crucial to call the local police right away. When they arrive, they’ll create an official report about the accident. This report tells what happened, who saw it, and any important details that can help prove what really occurred.

Even though the police report is vital, you shouldn’t rely only on it. It’s smart to gather your evidence, like photos, videos, and statements from people who saw the car accident happen. Also, if there are security cameras nearby, ask for that footage, as it can make your case stronger.

Be Careful With Documents

While you work with the insurance company, read all the papers carefully before you sign them. And don’t agree to be recorded or give an official statement, as this might be used against you to weaken your claim.

Don’t Accept Less Money Than You Deserve

Auto insurance companies might try to settle your claim quickly by offering you less money than you should get. Don’t agree to a low offer if you don’t think it’s fair. If they present a settlement, don’t sign anything until a lawyer reviews it for you.

Can You Negotiate With the Insurance Person?

car-accident-2-300x200.jpgIf the insurance adjuster gives you an offer you don’t like or think is too low, you can negotiate with them. But when you negotiate, you must have facts or evidence that prove you should get more. Here’s how:

  • Show proof of your car’s value, like similar car prices.
  • Get a written estimate from a dealership or an auto repair shop.
  • Ask for your Certified Collateral Corporation (CCC) report, which lists your car’s features.
  • Point out any unique features that make your car worth more.
  • If you agree on a better quote, make sure it’s written down to avoid future arguments.

How Car Insurance Works When the Crash Isn’t Your Fault

In most places, if someone else causes a car accident in Knoxville TN, their insurance company pays for both their damages and the damages to other drivers. But in some states, it’s different.

They have “no-fault” rules, meaning everyone’s insurance covers their own medical costs and accident-related losses, regardless of who caused the accident.

If you’re hurt in a Knoxville car crash, and your insurance doesn’t cover all your losses, you might be able to file a claim or lawsuit to recover more money, including economic and non-economic damages.

What Info Do You Need for the Insurance Company?

If you’re in a car accident, tell your insurance company right away. Many policies need you to do this within a certain time. If you don’t, you might lose the money you should get.

When you contact your auto insurance, give them:

  • The other driver’s name, license number, insurance details, and contact information.
  • License plate numbers of all involved vehicles.
  • Photos, witness statements, or any documents related to the accident.
  • Pictures of any visible injuries to you or your passengers.
  • Any official papers, like the police report.

Call Miller Brothers Transmission Auto Repair and Body Shop now if you’re looking for a reliable auto repair shop who can help fix your vehicle after an accident.

Like our Facebook page for more information about auto services.

Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

Tuesday, September 12, 2023

FARM BUREAU INSURANCE CLAIMS



Dealing with an accident can be overwhelming, but Miller Brothers  Auto Repair and Body Shop can simplify the insurance process for you, restoring your car to its pre-accident state.

 

We pride ourselves on making the process hassle-free for you.

 

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Since they are familiar with the intricacies of insurance policies, Miller Brothers ensures you don’t have to deal with the nitty-gritty. We have an alliance with all insurance companies and can help you manage your Farm Bureau Insurance claims. From contacting your insurer, arranging for appraisals, to deciphering if the repair work qualifies as an insurance claim or liability post-accident, we’ve got you covered. We’ll guide you through your insurance company’s claim steps, even helping with alternate transportation if needed.

 

Whether it’s damage from a hailstorm, a fallen tree branch, a minor scrape, or a major collision, Miller Brothers Auto Body is committed to getting your car back to its original performance. We partner with insurance companies like Farm Bureau Insurance, from the accident’s onset to the moment you’re back on the road, minimizing your out-of-pocket expenses.

ALLSTATE APPROVED REPAIRS



Navigating Collision Repairs After an Accident

 

If your car suffers damage from a collision, your primary concern is getting it back on the road swiftly. But, how do you choose the right Allstate Approved Auto Body Shop and ensure seamless coordination with your insurer? Here’s your guide to understanding the process.

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Understanding Direct Repair Programs

 

Many insurers provide direct repair programs (DRPs), as suggested by the Insurance Information Institute (III). These programs comprise of a network of repair shops vetted and approved by your insurance.

You’re not mandated to opt for these pre-approved auto repair and body shops. However, there are distinct advantages to using your insurer’s “preferred” facilities:

 

  • Efficient Repairs & Payment: DRPs often have streamlined processes, ensuring reduced paperwork and faster services.
  • Guaranteed Quality: These repair shops are vetted to ensure they uphold certain quality standards.
  • Extended Warranties: Whereas most body shops offer limited warranties on their services, when using a DRP, your insurer might guarantee the repairs for as long as you own the vehicle. This guarantee is also often nationwide.
  • Comprehensive Service: Some DRPs provide all-in-one services – from insurance estimates and car repairs to rental car provision.
  • Priority Services: Being in partnership with your insurer, DRP shops might prioritize your repairs, enabling quicker vehicle return.

Choosing a Repair Shop Independently

If you decide on a personal selection, consider these tips:

  • Gather Recommendations: Beyond your insurer’s suggestions, ask friends and family or consult online reviews to find trustworthy shops.
  • Verify Certifications: The Federal Trade Commission (FTC) recommends checking for industry accreditations from bodies like the National Institute for Automotive Service Excellence (ASE), I-CAR, and the Automotive Service Association (ASA).
  • Assess Shop Quality: Reputable repair centers are often busy, clean, and organized. If a shop appears untidy or disorganized, you might want to reconsider.

 

Collaborating with Your Repair Shop

 

After selecting a repair center, ensure you’re informed about the repair process:

  • Request a Detailed Estimate: The FTC advises asking for a comprehensive written breakdown of expected costs.
  • Understand Parts Options: Insurance doesn’t always mandate the use of original equipment manufacturer (OEM) parts, explains the III. Shops might use after-market or recycled OEM components. Regulations on these parts differ by state. You can opt for OEM parts, but you might bear any additional costs.
  • Check Repair Guarantees: Especially with non-recommended shops, get written repair warranties. Ensure you’re protected if any issues arise post-repair. With DRP shops, the warranty typically extends for the life of the car, as per III.

 

Lastly, remember to pay your deductible, which is your share of the auto repair expenses. Depending on your chosen shop, your insurance might pay them directly or reimburse you. With repairs complete, you’re ready to hit the road again!

Wednesday, September 6, 2023

Things to Consider When Choosing an Auto Body Repair Shop



If your car has been damaged, whether it’s a minor ding or a major collision, you’ll need an auto body repair shop. Finding the right one can be tricky, but here are some easy-to-understand tips to help you make a good choice:

Finding The Best Auto Body Repair Shop

Get Recommendations

Word of mouth is a powerful way to find a trustworthy auto body repair shop. Talk to your friends, family, and neighbors who may have had similar repair work done on their vehicles. Their personal experiences and recommendations can provide valuable insights into the quality of service you can expect.

Additionally, consider checking online platforms or reading reviews on websites dedicated to auto repair services. When reading online reviews, pay attention to how negative comments were resolved, as this can reveal a shop’s commitment to customer satisfaction.

You Don’t Have to Use Your Insurance’s Choice

Many insurance companies have a list of “direct repair programs” or preferred repair shops that they suggest you use. However, it’s essential to know that you have the freedom to choose the repair shop you trust the most. You should feel comfortable and confident with the repair center you select, as the quality of workmanship and customer service are crucial factors.

Ask Questions

Don’t hesitate to ask questions when evaluating potential auto body repair shops. This is your opportunity to gather essential information to make an informed decision. Some questions to consider include:

  • Are the technicians I-CAR certified? (I-CAR certification indicates training and expertise in auto collision repair.)
  • What is the estimated start date and duration of the repair?
  • Do you have the necessary parts in stock, or will there be delays in ordering them?
  • How frequently will you provide progress reports on the repair status?
  • Is a loaner car available, or do you have a rental service on-site or nearby?
  • What security measures are in place to protect my vehicle during the repair process?

Look for Manufacturer Certification

Your vehicle’s make, model, and year can significantly affect the repair process. It’s crucial to choose a repair shop that is certified to work on your specific vehicle. This certification ensures that the shop has the proper equipment, training, and access to genuine manufacturer parts.

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Some car manufacturers, like Porsche, only sell parts to certified shops for their vehicles. Knowing whether the shop uses original equipment manufacturer (OEM) or aftermarket parts is also essential. Many car owners prefer OEM parts, as they are produced by the vehicle’s manufacturer and often offer a higher level of quality and compatibility.

Get Estimates in Writing

When you approach an auto body repair shop like Miller Brothers Transmission Auto Repair and Body Shop, ask for a written estimate of the repair costs. Reputable shops should provide this service for free. The estimate should outline the required repairs and detail the steps the repair center will take to restore your vehicle.

A thorough estimator may also perform a preliminary cleaning of your car to ensure that hidden damage is not missed. All the information, along with photographs of the vehicle, should be documented and shared with both you and your insurance company.

Ask for a Shop Tour

Visiting the auto repair shop in person can offer valuable insights into its professionalism and capabilities. Look for certifications displayed in the reception area, such as manufacturer-specific certifications. Additionally, don’t hesitate to request a tour of the shop’s work areas.

A well-organized and clean workspace is a good sign of attention to detail and quality workmanship. Many shop owners take pride in showcasing their facilities and processes to potential customers.

Be Prepared for Wait Time

It’s essential to understand that auto repairs, even seemingly minor ones, can be time-consuming. The painting process alone can take up to three days, including sanding, priming, painting, sealing, and drying between each step. Many modern cars have unibody construction, which means that repairs often involve extensive work beyond just touching up a single spot.

Additionally, shipping time for parts and the recalibration of advanced safety features, such as cameras and sensors, can further extend the repair timeline. On average, you can expect an average repair to take about 10 working days. Patience is key to ensuring that your vehicle receives the necessary care and attention to detail it deserves.

By following these expanded guidelines, you’ll be better equipped to choose an auto body repair shop in Knoxville TN that not only meets but exceeds your expectations, ensuring a successful and satisfactory repair process for your vehicle.

Take the first step toward a worry-free auto repair experience. Choose the right auto body shop today for top-notch service and peace of mind! Call Miller Brothers Transmission Auto Repair and Body Shop now.

Like our Facebook page for more information about auto services.

Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

Tuesday, September 5, 2023

Understanding the Steps of Collision Repair



If you’re new to the world of collision repair, the process might seem a bit daunting and confusing. Many people just want their car fixed and don’t necessarily worry about the details. However, having a clear grasp of the typical collision repair process can provide you with valuable insights into what happens behind the scenes.

Not only does this demystify the process, but it also helps you appreciate the effort, time, and resources required to restore a vehicle to its pre-accident condition. Though the specifics can vary from one auto body shop in Knoxville, TN, to another, the following are some key steps that generally outline what you can expect when your vehicle is undergoing collision repair.

Estimate

The journey of Knoxville collision repair begins with an initial inspection of your vehicle. A professional estimator at the auto body shop examines the damage and assesses the necessary repairs. This information, along with photos of the damage, is then shared with both your insurance company and you. This estimate serves as the foundation for the repair process.

Disassembly

Sometimes, your insurance company may request a disassembly of your vehicle to better understand the extent of the damage. This step is taken to ensure that all damages are accurately identified and documented. Once you and your insurance provider authorize the Knoxville auto repair, the repair shop can move forward with ordering the required parts.

Repair

The actual repair process involves using advanced technology, like electronic measuring systems, to analyze and restore the vehicle to its original factory specifications. This step is crucial to maintain the structural integrity of the car. If necessary, additional repairs, such as wheel alignment or suspension work, are carried out. All mechanical and structural repairs are completed during this phase.

collision-repair-2-300x199.jpgPaint Prep

Preparing the vehicle’s surfaces for painting is a critical step in the refinishing process. The auto body shop readies the panels for painting by applying primers and sealers. This enhances the adhesion of the top color and clear coating, resulting in a smooth and consistent finish.

Reassembly

As the name suggests, this step involves reassembling the vehicle by putting back all the detail pieces and moldings. Comprehensive inspections are conducted to ensure that all systems are in proper working order. This phase signifies that the repair is nearing completion, and your car is nearly ready for you to drive it again.

Quality Control Inspection

After reassembly, the vehicle undergoes thorough cleaning and detailing, both inside and out. The body paint is polished, and the vehicle is even test-driven to ensure that it’s safe and performs as expected. This comprehensive quality control check guarantees that your repaired vehicle meets the necessary safety and operational standards.

Delivery

The final step in the collision repair process is when you receive your repaired vehicle. During this phase, the final paperwork is completed, and you are provided with a detailed explanation of the repair work that was done. Once everything is settled by an expert mechanic from Miller Brothers Auto Repair, you can drive away in a vehicle that has been expertly restored to its pre-accident condition.

By understanding these steps, you gain insight into the complex and meticulous process of collision repair in Knoxville, TN. This knowledge not only helps remove the uncertainty associated with car repairs but also fosters a deeper appreciation for the work involved in getting your vehicle back on the road safely.

Whether you’re interested in the technicalities or simply want to witness the end result, being aware of the collision repair process empowers you to make informed decisions and confidently navigate the aftermath of an automotive accident. Call Miller Brothers Transmission Auto Repair and Body Shop now.

Like our Facebook page for more information about auto services.

Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville